When should L&D hold on or move on?

What do we hold on to from our past, and what do we need to let go of? In this episode, Laura and Michelle dig into our thinking habits – what makes them stick, and what it takes to build new ones. They use the lens of the TRI principles to look back at previous work, including a compliance programme that became a catalyst for genuine behaviour change. They discover that understanding why something worked is often more valuable than the thing itself. It’s an episode about the quiet kind of professional courage and why reflection might be the most underrated practice in L&D.

Resources

• The L&D Leader – Principles and practice for delivering business value by Laura Overton and Michelle Ockers (book) learningchangemakers.com/resources/the-ld-leader/
• 5 new thinking habits for a smarter, stronger L&D – learningchangemakers.com/research_whitepapers/5-new-thinking-habits-for-a-smarter-stronger-ld/
• The L&D maturity benchmark – learningchangemakers.com/articles/the-evolution-of-the-ld-maturity-benchmark/

Case studies

• Multiplex featured in Michelle’s Learning Uncut podcast learninguncut.global/podcast/139/
• National Australia Bank / Direct Bank Call Centre featured in Michelle’s Learning Uncut podcast learninguncut.global/podcast/38/

Other books

Both And Thinking – Wendy Smith and Marianne Lewis bothandthinking.net/