Season 1 Episode 2
Do abundant choices lead to L&D overwhelm?
28 April 2026
Laura Overton and Michelle Ockers return with a question that turns out to be anything but simple: if L&D professionals have more models, tools, and frameworks than ever before, why do so many still feel stuck?
What they uncover is that the problem isn’t a lack of knowledge – it’s an excess of it. Drawing on twenty years of benchmark data and the principles at the heart of The L&D Leader, they introduce the TRI principle: Tuning in, Responding, Improving. Not as another model to master, but as a way of cutting through the noise and finding what actually works in your organisation.
When Michelle shares a story about a maintenance planning team she worked with, they discover that the breakthroughs we’ve already had in our practice often make more sense in hindsight than they did in the moment.
Resources
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The L&D Leader: Principles and practice for delivering business value by Laura Overton and Michelle Ockers (book) learningchangemakers.com/resources/the-ld-leader/
Research & Data
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The Learning Performance Benchmark – Laura’s 20-year study into what drives business impact in L&D
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CIPD L&D Research – cipd.org
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LinkedIn Learning Workplace Learning Report – learning.linkedin.com/resources/workplace-learning-report
Case Studies
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Multiplex — construction sector workplace behaviour strategy; an example of TRI principles in action (detailed in the book) learninguncut.global/podcast/139/
People to follow
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Charles Jennings — 70-20-10 framework – charlesjennings.com
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Cathy Moore — action mapping & performance-focused design – blog.cathy-moore.com
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Don Taylor — L&D trends & the Global Learning & Development Sentiment Survey – donaldhtaylor.co.uk
Contact us
Let’s learn
together.
Questions, ideas, new perspectives that drive business impact are what brings Learning Changemakers together. Contact us today and continue your L&D journey informed by the latest research.

